7abc FAQ —
Your Questions, Answered

You must be at least 18 years old to register and play at 7abc. This is a strict requirement and we take it seriously. If we find that an account belongs to someone under 18, the account will be closed immediately and any funds returned. Please play responsibly and only if you meet the age requirement.

No. Each player is allowed one account only. Creating multiple accounts is against our Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you have forgotten your login details, use the password reset option on the Login page or contact our support team.

Go to the Login page and click "Forgot Password". Enter the mobile number linked to your account and we will send you an OTP. Enter the OTP, set a new password, and you are back in. The whole process takes about a minute. If you run into any trouble, contact our 24/7 support team via live chat.

7abc accepts BDT deposits via bKash and Nagad — the two most popular mobile wallets in Bangladesh. Both methods are instant, secure, and available 24/7. We do not accept international cards or bank transfers at this time. All transactions are processed in Bangladeshi Taka (BDT) so there are no currency conversion fees.

The minimum deposit at 7abc is kept low so that all players can get started without a large upfront commitment. You can begin playing with a small amount and increase your deposits as you get more comfortable with the platform. Check the deposit page after logging in for the current minimum amount, as it may be updated from time to time.

Deposits via bKash and Nagad are credited to your 7abc account instantly in almost all cases. If your balance has not updated within five minutes of completing the payment, please take a screenshot of your transaction confirmation and contact our support team via live chat. We will resolve it quickly.

Yes. All transactions at 7abc are encrypted and processed through secure payment gateways. We never store your bKash or Nagad PIN. Your financial details are protected at every step. Thousands of Bangladesh players deposit and withdraw at 7abc every day without any issues.

Log in to your account, go to the Withdraw section, enter the amount you want to withdraw, and select bKash or Nagad as your payout method. Confirm the transaction and the funds will be sent to your mobile wallet. Most withdrawals are processed within 10 minutes. Make sure the mobile number on your 7abc account matches your bKash or Nagad number.

The vast majority of 7abc withdrawals are completed within 10 minutes. During peak hours there may occasionally be a short delay, but we aim to process all withdrawals within one hour at most. If your withdrawal has not arrived after two hours, contact our support team with your transaction ID and we will investigate immediately.

Yes, there is a minimum withdrawal amount at 7abc. The exact figure is shown in your account dashboard when you initiate a withdrawal. We keep the minimum low so players can access their winnings without needing to accumulate a large balance first. There are no withdrawal fees charged by 7abc.

Withdrawals can be declined for a few reasons: your account may have an unmet bonus wagering requirement, the mobile number on your account may not match your wallet, or there may be a pending identity verification. Log in and check your account notifications for the specific reason. If you are unsure, contact support and we will walk you through it.

Yes. Every game at 7abc — including Crash, Hi-Lo, Darts, Let's Shoot, Virtual Casino, and Demon Hunter — uses a provably fair algorithm. This means the outcome of every round is determined before it starts and can be independently verified by any player. No one, including 7abc, can alter the result after a round begins. You can check the verification details in your game history.

In Crash, a multiplier starts at 1x and climbs upward. You place your bet before the round starts and then decide when to cash out. The longer you wait, the higher the multiplier — but if the graph crashes before you cash out, you lose your bet. You can set an automatic cash-out target or cash out manually. Each round lasts anywhere from a few seconds to several minutes. Visit the Crash page to start playing.

7abc currently offers six games: Crash, Hi-Lo, Darts, Let's Shoot, Virtual Casino, and Demon Hunter. Each game has its own rules, risk level, and payout structure. Visit the Game page for a full overview of all available games and how to play each one.

Some 7abc games offer a demo or practice mode so you can learn the mechanics before risking real BDT. Check the individual game page to see if a demo mode is available. Even if a demo is not available, the minimum bet amounts are low enough that you can learn the game without spending much. New players can also use their welcome bonus to explore games with reduced personal risk.

New players at 7abc receive a welcome bonus on their first BDT deposit. The exact bonus amount and terms are listed on the Offers page and are updated regularly. To claim the bonus, register a new account, make your first deposit, and the bonus will be credited automatically. Always read the wagering requirements before claiming any bonus.

Wagering requirements mean you need to bet a certain amount before bonus winnings can be withdrawn. For example, a 10x wagering requirement on a 500 BDT bonus means you need to place 5,000 BDT in total bets before you can withdraw the bonus funds. The specific requirements for each offer are clearly stated on the Offers page. We keep our wagering requirements fair and transparent.

Log in to your 7abc account and go to the Bonuses or Promotions section in your account dashboard. You will see all active bonuses, their expiry dates, and how much wagering you have completed versus how much is remaining. If a bonus has expired or you believe there is an error, contact our support team and we will check it for you.

Yes. The 7abc Android app is available as a free APK download from the App page. It supports Android 5.0 and above and works on most budget and mid-range devices popular in Bangladesh. The app offers faster load times, smoother gameplay, and push notifications for new offers and promotions. iOS support is planned for a future update.

Visit the App page and tap the download button to get the APK file. Before installing, go to your phone's Settings, then Security or Privacy, and enable "Install from unknown sources" or "Allow from this source". Once enabled, open the downloaded APK file and follow the on-screen instructions. The installation takes about 30 seconds. After installing, log in with your existing 7abc account details.

Absolutely. The 7abc website is fully mobile-optimised and works well on any modern browser including Chrome, Firefox, and Samsung Internet. You do not need to download the app to play. However, the app does offer a smoother experience with faster loading and offline notifications, so we recommend it for players who play regularly.

7abc takes responsible gaming seriously. We offer deposit limits, session time reminders, self-exclusion options, and reality checks that remind you how long you have been playing. You can set these limits in your account settings at any time. Visit the Responsible Gaming page for full details on all available tools and how to use them.

If you feel you need a break from gambling, you can self-exclude your account for a set period — from 24 hours up to permanent exclusion. Go to your account settings and find the Self-Exclusion option, or contact our support team directly and we will apply it immediately. During a self-exclusion period, you will not be able to log in or place bets. We take these requests seriously and act on them right away.