Privacy & Data

7abc Privacy Policy

Your privacy is not a checkbox for us — it's a commitment. This policy explains exactly what data 7abc collects from Bangladesh players, why we collect it, and how we keep it safe.

Last updated: January 2025
256-bit
SSL Encryption
Zero
Data Sold to Third Parties
Full
Player Data Control
Minimal
Data Collection Policy

Our Privacy Commitments

Six core commitments that define how 7abc handles your personal information.

End-to-End Encryption

All data transmitted between your device and 7abc servers is encrypted using 256-bit SSL. Your personal details and payment information are never sent in plain text.

You Own Your Data

Every 7abc player has the right to access, correct, or delete their personal data at any time. Submit a request to support and we'll action it within five business days.

No Data Selling

7abc does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the 7abc ecosystem.

Minimal Collection

We only collect the data we genuinely need to operate the platform, process your transactions, and verify your identity. Nothing more, nothing less.

Right to Deletion

Close your account and request full data deletion. We'll remove your personal data from our active systems within 30 days, subject to legal retention requirements.

Marketing Opt-Out

You can opt out of all marketing communications at any time from your account settings or by contacting support. Opting out does not affect your ability to use the platform.

1 Introduction

7abc ("we", "us", "our") operates the online gaming platform at 7abc.club. This Privacy Policy explains how we collect, use, store, and protect the personal data of players who register and use the 7abc platform in Bangladesh.

We take privacy seriously. When you sign up at 7abc, you're trusting us with your personal information — your name, your mobile number, your transaction history. That trust is not something we take lightly. This policy is written in plain language so you know exactly what's happening with your data, without having to decode legal text.

By registering an account or using any part of the 7abc platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

This policy applies to all 7abc services including the website, mobile app, games, promotions, and customer support interactions.

2 Data We Collect

7abc collects only the data necessary to operate the platform and provide a safe, fair gaming experience for Bangladesh players. The categories of data we collect are:

Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration and KYC verification
Contact Data Mobile number, email address Registration
Financial Data bKash/Nagad/Rocket wallet number, transaction amounts Deposits and withdrawals
Technical Data IP address, device type, browser, operating system Each platform visit
Usage Data Games played, bets placed, session duration, login times During platform use
Communications Data Support chat logs, email correspondence When you contact support

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

7abc does not store your full mobile wallet credentials. Payment processing is handled directly by bKash, Nagad, and Rocket. We only retain transaction reference numbers and amounts.

3 How We Use Your Data

The data we collect is used for specific, legitimate purposes. We do not use your data for anything beyond what is described here:

  • To create and manage your 7abc account.
  • To verify your identity and age in compliance with responsible gaming requirements.
  • To process deposits, withdrawals, and bonus transactions in BDT.
  • To detect and prevent fraud, money laundering, and prohibited conduct on the platform.
  • To provide customer support and respond to your queries.
  • To send you account-related notifications such as deposit confirmations and withdrawal updates.
  • To send promotional communications, only if you have opted in to receive them.
  • To improve the 7abc platform based on aggregated, anonymised usage patterns.
  • To comply with applicable legal and regulatory obligations.

When we analyse usage data to improve the platform, we work with anonymised and aggregated datasets. Individual player behaviour is never shared with third parties for this purpose.

7abc will never use your personal data to make automated decisions that significantly affect you without human review. If you believe an automated decision has been applied to your account incorrectly, contact support to request a manual review.

4 Legal Basis for Processing

Every time 7abc processes your personal data, we do so on one of the following legal grounds:

  • Contract performance — processing your data is necessary to provide the services you signed up for, including account management, game access, and payment processing.
  • Legal obligation — we are required to collect and retain certain data to comply with anti-money laundering regulations and age verification requirements.
  • Legitimate interests — we process technical and usage data to keep the platform secure, detect fraud, and improve the player experience.
  • Consent — we send marketing communications only when you have explicitly opted in. You can withdraw consent at any time.

If you want to know the specific legal basis for any particular processing activity, contact us at [email protected].

5 Data Sharing and Third Parties

7abc does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

  • Payment processors — bKash, Nagad, and Rocket receive only the transaction data necessary to process your deposit or withdrawal.
  • Identity verification providers — when KYC verification is required, we may share identity documents with a regulated verification service. These providers are contractually bound to handle your data securely.
  • Fraud prevention services — we may share technical data such as IP addresses with fraud detection services to protect the platform and all players.
  • Legal authorities — we will disclose data to law enforcement or regulatory bodies when required to do so by law or valid legal process.

All third parties who receive data from 7abc are required to handle it in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

If 7abc is ever acquired or merged with another company, your data may be transferred as part of that transaction. You will be notified in advance and given the option to delete your account before any transfer takes place.

6 Cookies and Tracking

7abc uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is what we use and why:

Cookie Type Purpose Can Be Disabled?
Essential cookies Keep you logged in, maintain session security, remember your preferences No — required for the platform to function
Analytics cookies Understand which pages are visited most, how long sessions last, where errors occur Yes — via cookie settings
Marketing cookies Track whether you arrived via a promotional link so we can credit the correct offer Yes — via cookie settings

You can manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not prevent you from using the 7abc platform, though some features may behave differently.

We do not use third-party advertising cookies or allow external ad networks to track you across other websites via the 7abc platform.

7 Data Retention

7abc retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Our standard retention periods are:

  • Account data — retained for the duration of your account plus five years after closure, to comply with anti-money laundering regulations.
  • Transaction records — retained for seven years from the date of the transaction.
  • Support communications — retained for two years from the date of the last interaction.
  • Technical and usage data — retained for 12 months on a rolling basis.
  • Marketing consent records — retained until you withdraw consent, plus one year.

When data reaches the end of its retention period, it is securely deleted or anonymised so it can no longer be linked to you as an individual.

Even if you request account deletion, certain data must be retained for the legally required periods above. We will inform you of exactly what data is retained and why when you submit a deletion request.

8 Data Security

Keeping your data secure is one of our most important responsibilities. 7abc uses a combination of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

  • All data in transit is encrypted using 256-bit SSL/TLS encryption.
  • Data at rest is encrypted using AES-256 encryption on all production servers.
  • Access to personal data is restricted to 7abc staff who need it to perform their job functions.
  • All staff with access to personal data receive regular data protection training.
  • Our systems are monitored 24/7 for suspicious activity and potential security incidents.
  • We conduct regular security audits and penetration testing on our platform infrastructure.

Despite these measures, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, 7abc will notify you promptly and take immediate steps to contain and remediate the incident.

You also play a role in keeping your account secure. Use a strong, unique password for your 7abc account, enable two-factor authentication, and never share your login credentials with anyone.

9 Your Privacy Rights

As a 7abc player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]:

  • Right of access — request a copy of all personal data we hold about you.
  • Right to rectification — request correction of any inaccurate or incomplete data.
  • Right to erasure — request deletion of your personal data, subject to legal retention obligations.
  • Right to restriction — request that we limit how we use your data while a dispute is being resolved.
  • Right to data portability — request your data in a structured, machine-readable format.
  • Right to object — object to processing based on legitimate interests, including profiling.
  • Right to withdraw consent — withdraw marketing consent at any time without affecting your account.

We will respond to all data rights requests within five business days. Complex requests may take up to 30 days. We will never charge a fee for exercising your privacy rights.

To verify your identity before actioning a data request, we may ask you to confirm details associated with your account. This is to protect you from unauthorised requests made by third parties.

10 Children's Privacy

The 7abc platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered an account on 7abc, contact us immediately at [email protected].

We will investigate the matter promptly, close the account, and delete all associated personal data. Any funds deposited by a minor will be returned to the payment source after verification.

Underage gambling is illegal and harmful. 7abc uses age verification checks during registration and reserves the right to request proof of age at any time. Accounts that cannot verify age will be suspended.

11 Updates to This Policy

7abc may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or in-platform notification at least seven days before the changes take effect.

The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically. Continued use of the 7abc platform after the effective date of any update constitutes your acceptance of the revised policy.

If you disagree with any changes to this policy, you may request account closure by contacting support. We will process your request and return any real money balance to your registered mobile wallet.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7abc handles your personal information, our support team is available 24 hours a day, seven days a week.

For questions about responsible gaming tools and self-exclusion, visit our Responsible Gaming page. For the full rules governing your account, see our Terms and Conditions.

Play with Confidence at 7abc

Your data is protected, your transactions are secure, and your privacy is respected. Register your 7abc account today and experience online gaming built for Bangladesh players.

256-bit SSL encryption No data sold to third parties Full data deletion on request 18+ only — play responsibly